Role overview
Network Operations Engineer 1. About the role Share is the global marketplace for bandwidth. We aggregate telco infrastructure into a single layer and give ISPs, hyperscalers, and AI companies a clean path to deliver connectivity into every home and business across Kenya and the continent. Behind that marketplace is a real network: a BGP edge peering with Tier 1 transit, hyperscalers, and local exchanges, an MPLS backbone, aggregation and access gear, and the systems that watch all of it. For the partners who run on us, the network is the product, and the NOC is where they feel it. A clean shift is a partner who never knew anything happened. That is the bar. We are early and the team is small, so we cannot afford a pair of hands that only knows how to escalate. We need a capable network engineer who can stand a shift, resolve real faults without waking anyone, and then keep building the network while East Africa sleeps: propagation and peering checks, health passes across the estate, config changes through to merge, tickets off the board, automation that takes the next repetitive job off everyone's plate. The watching is the floor of this role, not the ceiling. The NOC you would be joining is not a legacy one. We are building it as an AI assisted operations environment from the ground up. The forwarding plane runs on open source routing and forwarding software, every device configuration lives in Git, and an LLM layer sits on top of the live network state. When something moves, that layer reads the telemetry, correlates it against the topology and the config history, and puts a probable cause and a candidate fix in front of the engineer on shift. The point is not to replace your judgment. It is to collapse the time between an alert firing and you knowing where to look, so mean time to r