Role overview
As a Solutions Engineer, you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360learning capabilities. As the first Solutions Engineer for the German market, you will play a crucial role in ensuring the region’s success, but you will have the support from the whole EMEA team. This role will be foundational to 360learning business expansion. Reinforcing a new function in Germany, as a Solutions Engineer, you will become an internal expert in our technology, developing a deep understanding of how 360learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market. Within 1 month, you will: • Become an expert of 360Learning ways of working through our onboarding process on Convexity • Meet the global team through virtual coffee meets and happy hours • Master our value proposition like no one else thanks to shadow meetings with AEs and intensive training with your coach • Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback thanks to a detailed product training • Have defined your first OKR Within 3 months, you will: • Understand, master, and become a pro at describing our product to prospects, and addressing promptly every question they may have surrounding our technology • Collaborate with sales teams to understand customer requirements and provide sales support • Be a responsive and creative member of a cross-functional teams (sales, marketing, customer success) by providing valued feedback internally to our teams • Plan and configure products to meet presentation needs • Be a creat