Utility Tracker
Power Outages
Report and track Aurora power outages — Xcel Energy’s official map, phone and text channels.
Report & track
Your provider
Xcel Energy serves essentially all of Aurora (electric + gas).
Report an outage
Report an outage: 1-800-895-1999 (electric) · 1-800-895-2999 (gas emergency — call 911 first if you smell gas, then Xcel)
By text
Text OUT to 98936 to report an electric outage; STAT for status.
Storm prep
Aurora ice storms can snap branches onto lines — charge phones before storms and keep the outage numbers handy.